【IMPORTANT】Effect of consumption tax increase
Thank you for visiting the nanamica web store.
Below is information regarding how the nanamica web store will handle the October 1, 2019 consumption tax increase and related changes.
【Timing of tax rate change】
・Orders placed up to September 30 (Mon) 18:59 will be subject to 8% consumption tax.
・Orders placed after October 1 (Tue) 10:30 will be subject to 10% consumption tax.
【System maintenance for tax rate change】
The shopping page will be temporarily closed from September 30 (Mon) 19:00 – October 1(Tue) 10:29 for system maintenance accompanying the tax rate change.
※This schedule may change at any time without prior notice.
【Shipping and handling fees】
・Shipping fee will remain unchanged at the flat rate of 600 yen (incl. tax) for nationwide delivery after October 1 (Tue) 10:30. Conditions for delivery also remain unchanged.
※Shipping will be free for orders by registered members for purchases over 5,000 yen (excl. tax).
・Cash-on-delivery charge will change to a flat rate of 330 yen (incl. tax) for orders placed after October 1(Tue) 10:30.
※Please be aware that the amount of final payment may differ from the order total at the time of placing the order due to this change.
【Exchanges and returns】
・For items ordered before September 30(Mon)18:59 that are requested for exchange or return after October 1 (Tue) will be handled as follows:
Return: Price at the time of order will be returned.
Exchange: Tax rate at the time that order was placed will be applicable.
※Exchanges and returns are only available for items that are faulty or different from what was ordered.
We apologize for any inconvenience this may cause. We appreciate your understanding.